Nestfix Field Services Corp.
Effective Date: 09/01/2024
Introduction
Nestfix Field Services Corp. (“Nestfix Field Services Corp.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, request services, communicate with us, or interact with us via phone, email, or text message (SMS). This policy is designed to comply with applicable privacy and electronic communications laws in the United States, including TCPA, and messaging carrier requirements.
Information We Collect
We may collect the following types of personal information:
- Contact Information:
Name, company name, phone number, email address, and mailing or property address (if provided). - Service-Related Information:
Property details, service requests, work order information, photos you voluntarily submit, and related communications. - Communication Data:
Records of emails, phone calls, and text messages exchanged with us for service coordination and customer support. - Website Usage Information (Limited):
Basic analytics data such as pages visited or device/browser type, if analytics tools are enabled.
We do not knowingly collect sensitive personal data or information from minors.
How We Use Your Information
We use personal information solely for legitimate business purposes, including:
- Responding to inquiries and quote requests
- Scheduling services and coordinating work orders
- Sending appointment reminders, service updates, and job-related communications
- Providing customer support and operational updates
- Maintaining internal records and improving service quality
- Complying with legal, regulatory, and contractual obligations
SMS / Text Messaging Communications
If you opt in to receive SMS messages from LANDMARK, we may send text messages related to:
- Appointment confirmations and reminders
- Work order updates and scheduling coordination
- Service status notifications
- Customer support communications
Message frequency varies based on your interaction and active services.
Message and data rates may apply depending on your mobile carrier.
Opt-Out and Help
- Reply STOP at any time to opt out of SMS messages
- Reply HELP for assistance or contact us directly
No Sale or Sharing of Personal Information for Marketing
Nestfix Field Services Corp. does not sell, rent, trade, or share personal information — including mobile phone numbers — with third parties for their own marketing or promotional purposes. We may share information only with trusted service providers who assist us in operating our business (such as communications or hosting services), and only to the extent necessary to deliver services, subject to confidentiality and data-protection obligations.
Legal Basis for Processing
We collect and process personal information based on one or more of the following:
- Your consent (express or implied, including SMS opt-in)
- Performance of services requested by you
- Compliance with legal or regulatory requirement
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes outlined in this policy
- Maintain business and service records
- Comply with legal, tax, or regulatory requirements
- Resolve disputes or enforce agreements
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure
Your Rights and Choices Security
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent for communications (including SMS)
- Request deletion of information, subject to legal obligations
To exercise these rights, please contact us using the details below
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.
Contact Information
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure
Data Security
Nestfix Field Services Corp.
Phone: XXXXX
Email: support@nestfixfieldservices.com